White glove installation & Support
Included with our hot tubs is standard professional white glove delivery in the Calgary and Edmonton areas. Standard delivery excludes delivery that requires special equipment including cranes, or elevated delivery locations such as decks.
While most retailers will charge for delivery, we believe that service is the most important part of our customer promise and it shouldn't be extra. Prior to delivery we will be there to help with the pre-delivery setup, including the building of the base the hot tub will sit on and the installation of electrical to power your beautiful new spa! We have vetted suppliers that offer great pricing and are certified to perform their work. We take all the guess work out of the installation process. Once your hot tub is delivered, we are here to answer questions on you hot tubs function, including water chemistry and treatment.
Factory Direct Pricing
We purchase directly from the manufacturer, with no distributor in the middle. Allowing you to the opportunity to take advantage of factory direct prices, while still resting easy that we will be here to ensure you are always getting the most out of your hot tub.
We will beat any local retailer's price on our most comparable hot tub. Just take a picture of your quote from any local retailer and we will endeavour to beat that price on a similar or better tub. Our hot tubs have more pumps, more jets and better build quality than the norms of the industry, but our factory direct relationships and warehouse only footprint with low overhead allows us to offer the Calgary and Edmonton market's most competitive pricing.
90 DayRisk Free Guarantee
If you don't love your hot tub, return it within 90 days. In an industy first, we are so sure you're going to love your hot tub that we offer Alberta's only 90 day return policy on our hot tubs. In the unlikely event that you don't love your tub return it to us, and just pay the cost of the original delivery and the removal. We want you to love your spa and we're here to ensure you do.